---
title: Community building
description: >-
  I excel at engaging the people in your organization who understand the
  benefits of good content to retain institutional knowledge.
FontAwesomeIcon: solid fa-people-group
featured: false
featuredOrder: 6
categories: community-building
cover: content-lifecycle-refine.png
eleventyNavigation:
  key: community-building
  title: Community building
  parent: skills
date: '2025-09-25'
---

> For the complete documentation index, see [llms.txt](https://edmar.sh/llms.txt).

I have a history of finding those people and encouraging them to be champions for high-quality content that's an asset to your firm.

## Stakeholder management

I have a long track record successfully interacting with:

- Product managers
- Business analysts
- Senior management
- Cross-divisional leadership
- The Executive Office
- Internal Audit
- Support teams
- End users
- Developers

## How I've built community

- Held quarterly "content champions" meetings with interested stakeholders to get their feedback on how our content and site are performing, and workshop upcoming content initiatives.
- Started a regular "content creators catchup" that brought cross-divisional tech writers, UXers, and others involved with content across the firm together to share and learn.
- Created custom monthly metric emails to let stakeholders know how their content is performing, and where there may be gaps or opportunities.
- Spoken at user groups and conferences.
- Created a [pioneering podcast](https://edmar.sh/podcasts/) to give back to the technical writing community.