Information architecture

Like a house, content needs architecture and structure. I can guide you toward effective information architecture.

Like a house, content needs architecture and structure. I can guide you toward effective information architecture.

The way you present and organize your content says a lot to your clients and customers. Giving structure to your organization’s content ensures:

  • Your reputation is bolstered by high-quality content.
  • Consistency across every piece of content and channel.
  • Programmatic ingestion and manipulation.
  • Effective SEO.
  • A consistent experience to your users and staff.
  • People quickly get the answers they need to move on with their day.

Examples

  • Re-architected a 1200-topic, 10-year-old Adobe RoboHelp HTML system based almost exclusively on FAQs. Using a data-driven approach, I reduced topics by 50% and increased traffic to the remaining topics.
  • Developed and implemented a unique publishing workflow leveraging DITA XML and XSLT to use Confluence as a Content Management System (CMS).

Tools used

    Excel

    Microsoft

    Excel

    Microsoft

    Kibana

    Elasticsearch

    Kibana

    Elasticsearch

    Miro mockup and diagramming tool

    Miro

    Miro mockup and diagramming tool

    Miro

    SEO Spider

    Screaming Frog

    SEO Spider

    Screaming Frog