Ed Marsh creates content and community

Hi, I'm Ed Marsh. My job title has always been technical writer, but I've made complex information accessible for over three decades by incorporating information architecture, content strategy, and community building.

I'm passionate about creating and managing clear, concise, and consistent content. I'm opinionated about the Oxford comma. I specialize in building or revamping documentation practices; my process involves:

  • Assessing your current content situation.
  • Defining structure.
  • Implementing content strategy.
  • Engaging the people in your organization who are documentation advocates.

This site is my portfolio. I rebuilt it from the ground up to show how I can help organizations with all aspects of their content.

Ed Marsh, photo courtesy Arclight Images

How I can help you

Here are the biggest ways I can help your organization. See all the ways I can help.

Technical writing

Technical writers are a Venn diagram of detective, translator, and librarian.

Content strategy

Is your content working for your organization? I can help you find out, and improve your user experience.

Information architecture

The way your content is presented and organized says a lot about how your company prioritizes it.

Community building

I excel at finding and engaging the people in your organization who are invested in retaining institutional knowledge.

Creating a static site

I updated and simplified my old WordPress site using the Eleventy static site generator. Here's how I can use the lessons learned to help you meet your content goals. Check back frequently to read the full series!

Creating the content strategy and information architecture

Working as a writer, content strategist, and developer helped me understand how to orchestrate between the three roles.

Using a virtual development environment

Working in a Linux virtual environment helped me focus, learn, and detach from my everyday Windows environment.

Static site takeaways

A frustrating process (and situation) is ultimately satisfying in multiple ways.

Recent podcasts

I created (and played every role for) the Content Content podcast, where I interviewed "the people behind the content" in technical communication, content strategy, content marketing, implementation, and more. Check out all of the amazing people I spoke with.

Sink and swim situation with Ann Rockley

"Mother of Content Strategy” Ann Rockley discusses a 30+ year consulting career, pivoting to a new business, and more.

A really fancy webform with Patrick Bosek

In this episode, Heretto CEO Patrick Bosek explains why pure techcomm is going away, why being a CEO is like being an eight year old with a lemonade stand, and more.

Clarity over consistency with MJ Babic

“The best term to use to call what I was doing was UX writing” says UX Writer MJ Babic on this episode of the Content Content podcast.

Not acting like slow computers with Rahel Bailie

Rahel Bailie joins Ed Marsh to talk about an uneven history of content strategy, object-oriented content, how her career has led her across two continents, and the history of women in technical communication.