Community building

Updated: Thu Apr 17 2025

I excel at finding and engaging the people in your organization who are invested in retaining institutional knowledge.

I have a history of finding those people and encouraging them to be champions for high-quality technical content that’s an asset to your firm.

How I’ve built community

Held quarterly “content champions” meetings with interested stakeholders to get their feedback on how our content and site are performing, and bounce upcoming content ideas off of them.
Started a regular “content creators catchup” that brought cross-divisional tech writers, UXers, and others involved with content across the firm together to share and learn.
Created custom monthly metric emails to let stakeholders know how their content is performing, and where there may be gaps or opportunities.
Spoken at user groups and conferences.
Created a podcast dedicated to giving back to the technical writing community.